Privacy Policy

We highly value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data. By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

Personal Information: When you register an account, place an order, or contact us, we may collect personal information such as your name, email address, shipping address, phone number, and payment details.

Automatically Collected Information: When you visit our website, we may automatically collect information about your device, browsing behavior, IP address, and Cookies.

2. How We Use Your Information

The personal information we collect is primarily used for:
Order Processing: To process your purchase, ship orders, and provide after-sales service.
Communication: To communicate with you regarding order status, respond to your inquiries, or address feedback.
Website Improvement: To analyze user behavior and improve our website and services.

Marketing: With your consent, we may send you emails about products, promotions, and special offers.

3. Cookies and Tracking Technologies

We use Cookies and similar technologies to enhance your user experience. Cookies help us:
Remember your preferences and shopping cart information;
Analyze website traffic and user behavior;
Provide personalized advertising.
You can manage or disable Cookies through your browser settings, but this may affect certain features of the website.

4. How We Protect Your Information

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, so please be aware of this risk.

5. Information Sharing and Disclosure

We do not sell, rent, or share your personal information with third parties, except in the following cases:
Service Providers: We may share information with third-party providers who assist us in operating the website, processing orders, or providing customer support, but they may only use the information as instructed by us.

Legal Requirements: We may disclose your personal information if required by law or to protect our rights and user safety.

6. Your Privacy Rights

Under applicable privacy laws, you have the right to:
Access the personal information we collect;
Correct, update, or delete your personal information;
Withdraw consent to data processing (where applicable).
To exercise your rights, please contact us using the information provided below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, so please review this policy regularly.

8. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Email: server@metalpuzzle.net

We are committed to protecting your privacy and will address any concerns or inquiries you may have.